Industries We Serve

Tailored Solutions with Industry-Specific Expertise

Every industry has its own language, standards, and workflows—and so do we. Our team is made up of professionals with diverse backgrounds and specialized knowledge across multiple sectors. From HIPAA-compliant healthcare support to 3PL coordination in logistics, we offer scalable, knowledgeable, and compliant service solutions to fit your business

Industry Experience

At Qvik Nest, we bring years of hands-on experience across diverse industries—delivering reliable, customer-first support solutions tailored to your business needs.

24/7 Customer Support

Our 24/7 customer support ensures that no matter the time zone, platform, or situation, your users get the assistance they need, exactly when they need it.

Why Choose Us

5+ Years of Delivering Services

E-commerce & Retail

We support D2C and B2C brands with multichannel customer service, helping manage high-volume order queries, returns (RMA), delivery tracking, and payment issues. Our team is trained in using CRMs like Shopify, WooCommerce, and BigCommerce to deliver fast, personalized assistance while maintaining high CSAT and SLA scores.

Telecommunications

From technical troubleshooting to VoIP setup support, our agents manage L1 and L2 support, SIM provisioning, plan upgrades, and billing queries. We understand SLAs, network ticketing, and CRM platforms like Zendesk, Freshdesk, and Salesforce.

Healthcare

Our agents are trained under HIPAA guidelines to ensure the confidentiality and integrity of patient information. We assist with appointment scheduling, patient intake, telehealth support, and medical billing queries—always with compassion and data security at the forefront.

Travel & Hospitality

Whether it's flight rescheduling, hotel bookings, or customer support for OTAs, our team handles GDS systems like Amadeus and Sabre, manages cancellations, itinerary changes, loyalty programs, and multilingual support—all tailored for guest satisfaction.

Finance & Fintech

We offer support for KYC/AML verification, transaction processing, digital banking tools, investment platforms, and insurance queries. With experience in PCI-DSS compliance, our agents handle sensitive data with precision and security while supporting platforms like QuickBooks, PayPal, and Stripe.

Transportation & Logistics

Our logistics support team understands the ins and outs of 3PL operations, freight brokerage, ELD tracking, dispatch coordination, and supply chain visibility. We work with TMS platforms like McLeod, Samsara, and KeepTruckin, offering live chat, email, and phone support for carriers, shippers, and drivers—ensuring load efficiency and real-time updates.